Usability Testing Tutorial – Measuring and Defining Usability

• What is usability and why is it important?
• How to continuously improve usability?
• How to measure usability improvements by selecting the right metrics?
• How to test usability?

Usability is a critical factor in user satisfaction especially with web applications. Hence usability testing and improving usability have gained importance especially with today’s SaaS based applications. In this tutorial, we define usability and explain how to use usability testing to measure and improve usability to ultimately create better quality software.

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