Usability Testing Services

User experience can make or break a company. With XBOSoft’s usability testing experts, companies can take advantage of our user experience criteria database to systematically categorize usability criteria customized according to specific usability requirements. XBOSoft’s usability testing services are custom-tailored to your usability objectives as not all software is the same, or the intended audience. Our services include:

• Usability Surveys: A client can create custom user scenarios and then use our usability criteria matrix to customize their usability survey. We then submit the survey to your targeted user group, and analyze the results. Our usability analysis report is then presented with usability benchmark metrics where areas for improvement are highlighted.
• Usability Evaluation: Our User eXperience (UX) experts heuristically evaluate your application’s usability using your selected criteria according to your industry domain and usability goals. Usability metrics are generated and indicators are applied to benchmark your application’s usability.
• Usability Logging: XBOSoft has developed a unique non-obtrusive method to gather usability data from your end users and then analyze user behavior using key usability metrics including effectiveness, efficiency, and learnability. Usability metrics can be collected over time, to gather benchmarks and mark improvement.

Usability and UX are critical in the user acceptance of any software application. Take advantage of XBOSoft’s usability testing services to ensure that your application delivers business value and maximizes user satisfaction.