Usability Testing via Usability Surveys

With this service, a client creates custom user scenarios or user stories and then applies our usability criteria matrix to customize a usability survey. The usability survey is then sent electronically to your targeted user group with the specified task to complete – user story. Results are collected and analyzed according to your pre-specified criteria. Usability benchmark metrics are developed and our usability experts examine where your application’s usability can be improved. Unlike traditional usability observation-based testing – using a usability laboratory – XBOSoft usability testing via our electronic survey methods can be accomplished in days rather than months, saving you time and money.

Why Use XBOSoft Usability Testing via Usability Surveys

• Insurance prior to launch: While your own team may love its software, you may want to know what others think in your user community. Our usability surveys can help you identify major issues that you just plain overlooked because you were too busy on other details. Why risk missing something?
• Limited expertise: You may not have in-house expert in user experience, nor the ability to categorize usability characteristics in order to develop a meaningful survey. Let XBOSoft’s usability testing expertise transform your usability requirements into a survey that will discover the information you are looking for.
• Limited time and resources: You know usability is important and possibly have the expertise, but lack the internal resources and time. Why not focus on your core expertise and domain experience, while letting XBOSoft supplement your team with usability professionals.